Privacy Policy

Last Updated: April 19, 2026

                Data Controller: Polax AI LLC

                Email: Support@polaxai.com

1. Introduction

Polax AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to automate candidate sourcing and multi-channel outreach.

2. Data You Collect

Personal Information: We collect your first name, last name, email address, and company name when you register.
Payment Information: We do not store your credit card or payment data. All payments are processed by our Merchant of Record, Paddle.
Technical Data: We automatically collect technical information such as your IP address, device type, browser information, and cookies for security and performance.

3. How We Collect Data

We collect data through direct input from you when you register or fill out forms, as well as automatically through cookies and tracking technologies when you interact with our platform.

4. How You Use Data

We use your data to provide the recruitment automation service, process your subscription through Paddle, provide customer support, and improve the platform's AI models through aggregated analytics.

5. Legal Basis (GDPR)

We process your data based on Contractual Necessity (to provide the service you signed up for), Legal Obligation (for tax and regulatory compliance), and Legitimate Interest (to ensure platform security and improve services).

6. Sharing of Data

Your data is shared with our payment processor, Paddle, for billing purposes. As our Merchant of Record, Paddle independently processes your payment data under their own Privacy Policy. We do not receive or store your full card details. We may also share data with hosting providers (e.g., AWS/Google Cloud), analytics tools, and legal authorities if required by the laws of the United States.

7. International Transfers

Your data is stored and processed primarily in the United States. By using the platform, you consent to the transfer of information to countries outside of your country of residence.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain data for longer periods if required for legal compliance.

9. User Rights

                You have the right to access, correct, or delete your personal data. You may also withdraw consent or request data portability by contacting us at Support@polaxai.com.
            

10. Security Measures

We implement industry-standard encryption and security safeguards (SSL/TLS) to protect your data during transmission and at rest.

11. Cookies Policy

We use essential cookies to manage your session and preferences, and analytics cookies to understand how users interact with our platform. By continuing to use our site, you consent to our use of cookies. You can manage or disable non-essential cookies through your browser settings, though some platform features may not function correctly without them.

12. Children’s Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to Policy

We may update this policy periodically. Your continued use of the platform after changes are posted signifies your acceptance of the updated terms.

14. Contact Information

For any privacy-related inquiries, please contact our Privacy Liaison at Support@polaxai.com.